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Shipping & Tracking
📍 How to Track Your Order
- Go to Order Tracking Page
(Or click on the “Track Order” link in the menu) - Enter Your Order ID and the Phone Number or Email you used during checkout
- Click “Track” to see your latest delivery status
🔔 What Tracking Info Will I Get?
You’ll see updates like:
- Order confirmed
- Package ready for dispatch
- In transit
- Out for delivery
- Delivered
📦 Courier Tracking
Once your order is handed over to our delivery partner, you’ll also receive:
- A tracking link via SMS/email
- Courier tracking ID (if available)
- Delivery person’s number (in some cases)
We work with trusted local couriers like Pathao, RedX, Sundarban Courier, and others to make sure your order arrives safely.
⏱️ When Will My Tracking Start?
- For Dhaka deliveries: Tracking starts within 4–12 hours
- For outside Dhaka: It usually begins within 12–24 hours of order confirmation
Tracking = peace of mind. We’re always here if you need help along the way!