How can we help you?

We get it—sometimes plans change! If you need to cancel your order, here’s how it works.

📦 Can I Cancel My Order?

Yes, you can cancel your order as long as it hasn’t been shipped yet.

Once the order is packed or on the way, cancellation may not be possible — but we’ll do our best to help!

📝 How to Cancel Your Order

  1. Contact Us Immediately
    • 📞 Call: +8801882444558
    • 📧 Email: [email protected]
    • 💬 Live Chat on our website for fastest support
  2. Provide the following:
    • Order ID
    • Your name or phone number
    • Reason for cancellation (optional)

🔄 What Happens After Cancellation?

If your order hasn’t been shipped:

  • We’ll cancel it and confirm via SMS or email.
  • Your payment will be refunded within 2–7 business days, depending on the method.

If your order has already been shipped:

  • Cancellation isn’t guaranteed, but you may return it once received (see Return Policy).

💡 Pro Tip:

To avoid delays, always contact us as soon as possible after placing your order if you need to make changes.

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