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Fees & billing
💳 Fees Overview
We may apply certain fees depending on the nature of your transaction or partnership with VaperBD. Here are the key fee types:
1. Transaction Fees
For each purchase made through VaperBD (e.g., affiliate sales or vendor transactions), a small transaction fee may apply. This fee is typically a percentage of the sale and helps cover transaction processing costs.
- Standard Transaction Fee: 3% to 5% (depending on payment method and platform used).
- Refund Fees: If a customer requests a refund, a processing fee may apply depending on the stage of the transaction.
2. Service Fees
If you’re a vendor or affiliate, a service fee may be applied to the use of our platform. These fees help us maintain and upgrade our systems for a better user experience.
- Affiliate Service Fee: A percentage of the commissions you earn through sales.
- Vendor Service Fee: A fixed fee applied for listing and promoting products on our platform.
📊 Accessing Your Reports
To keep track of your earnings, commissions, or sales, you can access detailed reports through your account:
- Log In to your VaperBD account.
- Navigate to “Account Settings” > “Reports”.
- Select the type of report you need:
- Sales Report: Shows total sales, commissions, and net earnings.
- Refund and Returns Report: Details of any refunded or returned items.
- Transaction History: All payments made and received, including fees and charges.
You can download these reports in CSV or PDF formats for your records.
📅 Reporting Periods
Reports are typically generated on a monthly basis and include all transactions within that time frame. However, you can adjust the reporting period based on your needs:
- Weekly Reports: For a quicker snapshot of your performance.
- Monthly Reports: Standard monthly summary.
🧾 Invoice Generation
If you’re a vendor or affiliate, you can generate an invoice for any payments received through our platform:
- Go to “Account Settings” > “Invoices”.
- Select the payment period or transaction for which you need an invoice.
- Download or email the invoice for your records.
💡 Tips for Managing Fees and Reports:
- Keep track of the payment method fees if you’re using services like bKash, Nagad, or bank transfers. These may affect your final payment.
- Regularly download your sales reports to track performance, especially if you’re an affiliate or vendor.